Returns & Exchanges

At DUSK, we want you to love your home sanctuary, which is why we offer a 30-day window for returns on all unwashed and unused bedding, furniture, and decor. Simply ensure items are in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Safely pack your items in their original boxes, ensuring all tags are attached and the return slip is included inside the parcel.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.